Shipping & Pickup Policy

Warehouse pickup is available by appointment at 61 Richview Rd #1902 Etobicoke, ON M9A 4M8. Buyers are responsible for arranging appropriate vehicles or freight to transport pallets or truckloads, and for loading assistance requirements should be confirmed in advance.

Freight delivery can be arranged to most destinations within Canada through third-party carriers. Freight costs are quoted separately from merchandise pricing and vary based on destination, load size, and carrier availability.

Estimated pickup and delivery windows will be communicated at the time of order confirmation. Timeframes are estimates and may be affected by carrier scheduling, weather, or inventory preparation.

Buyers picking up merchandise in person are encouraged to inspect pallets prior to loading. Once merchandise leaves our warehouse, condition disputes are handled in accordance with our Refund / Returns Policy.

Damage occurring during third-party freight transport is the responsibility of the carrier. Buyers should note any visible damage on the bill of lading at the time of delivery and file a claim with the carrier promptly.

For cross-border shipments, buyers are responsible for compliance with applicable customs, duties, and import/export regulations. We can provide reasonable documentation support but do not act as a customs broker.

For shipping or pickup questions, contact contact@plusdealswarehouse.ca.