Refund / Returns Policy

Due to the nature of liquidation, overstock, and returns-grade wholesale merchandise, all sales are generally final. Pallets and truckloads are sold "as-is" based on the condition, category, and estimated quantity described at the time of quote.

Manifests and quantity estimates are provided in good faith but are not guaranteed to be exhaustive or fully accurate. Reasonable variance in unit count, condition, and product mix should be expected with liquidation inventory.

If a load arrives materially different from its description (for example, a significant shortfall in pallet count confirmed at order), contact us within 48 hours of pickup or delivery with photos and details. We will review claims on a case-by-case basis.

Damage occurring during third-party freight transport is handled under our Shipping & Pickup Policy and is generally the responsibility of the carrier.

Unless a listing states otherwise, individual units within a pallet or truckload are not warrantied for functionality, completeness, or fitness for a particular purpose. Buyers assume responsibility for testing, refurbishing, or reselling merchandise as appropriate.

Order cancellation terms will be confirmed at the time of quote and may be subject to a cancellation fee once a load has been prepared or reserved.

For questions about this policy or to report an issue with an order, contact contact@plusdealswarehouse.ca.